Shipping in Kuwait

a. Same-day delivery inside Kuwait on all orders placed before 11:00 am.

b. Orders placed after 11:00 am are delivered the next day (except Friday).

c. Orders placed Thursday after 11:00 am are delivered Saturday (for Priority shipping only).

d. Orders placed after 11:00 am to 7:00 pm from Sunday to Saturday are delivered same-day (available for Express shipping only; below rates apply). 

e. Delivery charges is non-refundable

International Shipping

a. Delivery within 5-7 days, depending on region and local clearance procedures.

b. Delivery charges may vary depending on region and local clearance procedures.

c. Delivery charges details: contact us: mobile number +96555558221, WhatsApp +96555558221.

Returns

We are happy to offer a refund or exchange on any unwanted item(s) returned within 14 days of purchase. Please send us an email at [email protected] stating your order number and reason for return or exchange. Please note, delivery charges and COD additional charges are not refunded in case of return. Due to hygiene reasons, underwear, swimwear, cosmetics, and perfumes are not eligible for return.

Please note that the return or exchange of an item(s) is only processed if the item is

- Unopened

- Unused

- Is in original packaging

- Is not on sale

Your refund will be processed as soon as we receive your returned item(s). A confirmation email will be sent with your refund ID, and funds will be returned to the original payment method. For more information please contact us at [email protected]